AI runs the
shopper experience inside your mall.
MonkSpaces.Ai deploys a voice and WhatsApp AI that shoppers can interact with to discover stores, promotions, services, and experiences across the mall. One AI layer that answers questions, makes bookings, and improves shopper satisfaction at scale.
Nike is on Level 2, Unit 45.
Would you like me to send you a mall map via WhatsApp?
Trusted by leading mall operators
The AI that shoppers interact with,
every day
A single AI interface for shoppers to get information, make requests, and navigate the mall without friction.
Store Discovery & Information
Answers questions about retail outlets, categories, brands, and timings. Helps shoppers find stores quickly via voice or WhatsApp.
Promotions & Offers
Shares ongoing promotions, discounts, and events. Guides shoppers to relevant offers based on intent.
Services & Reservations
Books valet parking, restaurant reservations, and mall services. Handles movie ticket bookings and experience reservations.
Navigation & Assistance
Provides directions inside the mall. Answers FAQs about facilities, policies, and amenities.
The software layer that powers
the AI experience
The AI experience is grounded in a centralized mall management system that keeps information accurate, updated, and measurable.
Mall Leasing & Retail Management
Manage retail units, brands, categories, and lease details. Maintain store profiles and timings.
Mall Operations & Management
Configure mall services such as valet, housekeeping, and security. Control service availability and rules.
Reporting and Analytics
Track shopper queries and engagement. Measure promotion performance and service usage.
See how shopping mall operators are using MonkSpaces.Ai
When software and AI come together,
magic happens
35%
increase in shopper engagement
Shoppers get instant answers and recommendations across voice and WhatsApp
25%
improvement in experience scores
Reduced friction in discovering stores, offers, and services
3×
better visibility for mall operators
Clear insights into shopper interests, queries, and behavior patterns
Trusted by large shopping malls
“MonkSpaces.Ai has redefined our visitor experience. The AI handles thousands of shopper queries daily, allowing our information desks to handle complex guest relations.”
Sarah Henderson
Director of Marketing, Metropolis Malls
20M+
sqft managed
100+
malls live
20,000+
Shopper experiences powered daily
"Since the implementation of MonkSpaces.Ai, our operations are 90% paperless now. We have digitized Tickets, Checklists, Gate Passes and Work Permits which saves us a lot of time in conducting routine tasks. The Retailers are able to communicate and get their approvals via the retailer portal itself.
The app is quite userfriendly, and our security guards are able to utilize it well without much challenges.
The MonkSpaces.Ai team is approachable, and are available for any support"
Gaurang Borkar
Floor Manager
See what happens
when AI runs execution.
If your teams are stretched by noise, the problem is not intent. It is execution at scale. Let's fix it today.