Turn tenants into
engaged, loyal residents.
MonkSpaces.Ai’s Tenant Experience module gives operators a dedicated tenant app to manage communication, payments, requests, access, and community engagement from one place. A standalone SaaS product that works even better when paired with AI-driven coordination.
Trusted by leading operators
Everything tenants need,
in one place.
The tenant app becomes the primary interface between residents and your operations team.
Stay Informed
Communicate with management and stay informed about building updates
Manage Requests
Make payments, raise requests, and track updates in real-time
Engage Community
Participate in community activities and events across your portfolio
Reduce friction in
day-to-day tenant interactions.
Give tenants a simple, reliable way to interact with your team while keeping operations organized.
- Centralized announcements and notifications
- End-to-end service request and ticket management
- Transparent status updates and responses
Handle essentials without manual follow-ups.
Cover core tenant workflows directly from the app.
Online Payments
Online rent and fee payments with instant receipts
Digital Contracts
Digital contract signing and easy document access
Mobile Access
Mobile-based door access and visitor permissions
Build stronger communities,
not just occupied units.
Create engagement beyond transactions and requests.
Rooftop Movie Night
Fri, 7:00 PM • 24 attending
Welcome to Block A!
Posted by Management • 2h ago
Yoga class tomorrow 6AM
Posted by Sarah • 5h ago
See what’s happening
across your portfolio.
Get clear visibility into tenant activity and operational health.
Engagement & Request Metrics
App Adoption
88%
Request Resolution
2.4h
Satisfaction
4.8/5
How AI changes
tenant experience execution.
The same tenant app, but with 24/7 intelligent execution.
Without AI
- Queries depend on staff availability
- Service requests queue up during peaks
- Follow-ups vary by team or shift
- Inconsistent experience across days
With AI
- Tenant queries answered instantly
- Requests acknowledged automatically
- Routine coordination is manual-effort free
- Consistent UX without adding staff
See how operators use tenant experience with MonkSpaces.Ai
The Hive
How The Hive navigated operational hurdles with automation
Lee Abbey London
How MonkSpaces.Ai helped Lee Abbey London better their student housing ops
Grexter Living
How Grexter Living adopted a mobile-only ecosystem to elevate tenant experience
Trusted by operators managing large communities.
MonkSpaces.Ai helps teams handle massive tenant volumes while maintaining high satisfaction scores.
Darren Loh
Community Manager
"The tenant app has completely changed how we interact with our residents. It's not just a tool, it's our community's heartbeat."
100,000+
tenants using the app
1M+
tenant interactions handled
15 pt
increase in tenant NPS
"We have built an engaged community of students because of the app developed by MonkSpaces.Ai. Students engage with each other, book common facilities, plan meet ups, and much more through this.
Our tenant NPS has gone up significantly!
The app seamless talks to the backend dashboard that our team uses to manage this system, so we have been able to centralize operations and tenant journey together."
Tim Pfeiffer
Accommodations Manager
See what happens
when AI runs execution.
If your teams are stretched by noise, the problem is not intent. It is execution at scale. Let's fix it today.