In the dynamic world of real estate and retail management, embracing innovation enhances customer experience and increases operational efficiency. Picture this: Entering a mall where every detail and decision is powered by advanced technology. This is where digital twins come into the picture - they are a game changer in how you perceive mall management. 

What are Digital Twins?

A digital twin is a virtual replica of your commercial space which is not static but a dynamic model with intricate details of the shopping mall. It is a futuristic simulation which mirrors every aspect of the mall from its infrastructure to the arrangement of the stores. The layout of intricate HVAC systems and the layout of the stores is digitally cloned. 

How does Digital Twins work?

Digital twins are fed data which is analysed and understood by the model to create a clone with all the features of the property. Data collected by the property manager from different sources are used to build the digital twin. Sensors are placed across the mall which fetch data on foot traffic, occupancy rate, consumer behaviour and environmental conditions which are then fed into the model which is modified in real time. They also help mall operators understand patterns and optimise their mall operations based on that. For example, understanding the maintenance parameters and pattern of the HVAC system allows the mall operator to schedule maintenance on a timely basis.

Benefits of Digital Twin

Analysing data collected by the IoT sensors benefits mall operators in multiple ways.

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  The timely data collected helps operators make prompt decisions and optimise their resource allocation based on occupancy rates, consumer behaviour and environment analysis.

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  Digital twins provide insights into how different areas of the mall are utilised. This helps the mall operator improve their layout planning to enhance customer navigation. It can track how much space has been occupied in the parking spaces.

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  Energy consumption patterns can be derived from the sensors, which help the operators improve their HVAC, lighting and other energy-consuming system by reducing energy wastage.

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  Response time in security systems and safety channels can be enhanced throughout the mall premises by monitoring them regularly with the help of digital twins.

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  Digital twins assist in facility management - including maintenance, tracking inventory and resource allocation in the mall premises. 

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  Innovative customer experience drives more crowds into the mall. Utilising the data collected to give a tailor-made shopping experience to the customers can be done with the assistance of digital twins. This includes offering them personalised shopping suggestions, seamless navigation and ensuring that the environmental conditions are comfortable.

Digital twins represent the future of smart malls and real estate management. They help stakeholders to operate more efficiently and deliver exceptional customer experiences. An innovative approach to setting benchmarks in the industry can be achieved by leveraging digital twins in your malls. 

To learn more about using technology to manage your shopping malls efficiently visit MonkSpaces.Ai, the ultimate mall management platform bringing you an ecosystem of products to digitise and automate your operations and delight retailers, owners and shoppers. We provide the best solution to optimise your resources and increase operational efficiency in your premises.