Terms of Use

These guidelines are designed to keep your experience simple, fair, and transparent. They provide clarity on what to expect and how we support you.

Overview

These Terms of Use ("Terms") constitute a legally binding agreement between you (the "Client") and Monk Tech Labs Pte Ltd ("Company," "we," "us") governing your use of our software and platform, MonkSpaces.Ai (the "Service").

Superseding Agreement Clause

These Terms of Use ("Terms") constitute a legally binding agreement between you (the "Client") and Monk Tech Labs Pte Ltd ("Company," "we," "us") governing your use of our software and platform, MonkSpaces.Ai (the "Service").

The Service

We grant you a non-exclusive, non-transferable, limited right to access and use the Service for your internal business purposes, subject to these Terms and the scope of your subscription plan.

Client Responsibilities

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    Data: The Client is solely responsible for the accuracy, legality, quality, and integrity of all data and content ("Customer Data") that you upload to the Service.

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    Account Security: The Client is responsible for maintaining the confidentiality of all user credentials and for all activities that occur under its accounts.

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    Acceptable Use: The Client agrees not to (a) misuse the Service for any illegal or unauthorized purpose; (b) interfere with or disrupt the integrity of the Service; (c) attempt to gain unauthorized access to the Service or its related systems; or (d) reverse-engineer, decompile, or disassemble the Service.

Intellectual Property Rights

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    Our Property: Monk Tech Labs Pte Ltd retains all rights, title, and interest in and to the MonkSpaces.Ai Service, including all related intellectual property rights.

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    Your Property: The Client retains all rights, title, and interest in and to its Customer Data. You grant us a limited, royalty-free license to host, process, and display your Customer Data solely for the purpose of providing the Service to you.

Fees and Payment

Client agrees to pay all applicable subscription fees as specified in their subscription plan or sales agreement. All fees are non-cancellable and non-refundable, except as expressly stated in our Refund Policy or a separate written agreement.

Confidentiality

Each party agrees to treat the other's confidential information with the same degree of care that it uses to protect its own confidential information and to not use or disclose it for any purpose other than to fulfill its obligations under these Terms.

Disclaimers and Limitation of Liability

Except as expressly provided herein, neither party makes any warranty of any kind, whether express, implied, statutory, or otherwise, and each party specifically disclaims all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by applicable law.

In no event shall the aggregate liability of either party arising out of or related to this agreement exceed the total amount paid by the client hereunder for the services giving rise to the liability in the twelve months preceding the first incident out of which the liability arose.

Termination

Either party may terminate this agreement under the conditions specified in a signed sales agreement. In the absence of such an agreement, we may suspend or terminate your access to the Service for any material breach of these Terms. Upon termination, you are responsible for exporting your Customer Data.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore without regard to its conflict of law principles.

General Provisions

We may update these Terms from time to time. Your continued use of the Service after any such modification constitutes your acceptance of the new Terms. For any questions, please contact us at[email protected].