How Tribe Stays adopted our custom booking portal to offer a premium onboarding experience
Overview
Founded in 2018, Tribe is a luxury student accommodation provider, offering exquisite hostels in leading cities across India. This impressive 200-bed space boasts all the facilities necessary for today's modern-day students such as air-conditioning, high-speed wifi connectivity, study areas and chill zones, and an exceptional cafe providing world-class food choices coupled with laundry services among other features that make this hostel stand out from others.
Business Challenges to Our Solutions
Challenge 1
Hassle in Room Allocation
As a leading accommodation provider catering to 1500+ students, Tribe faced considerable difficulties in efficiently and promptly allocating rooms as allocation was done manually and prone to conflicts due to gender-based categorization
Solution
The allocation process effectively screened potential tenants based on their gender and allocated them to appropriate rooms. Utilization of available rooms was optimized, ensuring efficient occupancy management. By accurately assigning students to suitable rooms, Tribe maximized its accommodation capacity and minimized any potential mismatches or conflicts in roommate preferences.800+
Rooms autoallocatedChallenge 2
Manual Payments
They had to manually handle each payment, which resulted in delays and inconvenience in processing payments due to limited functionality, human errors and discrepancies in financial records
Solution
We integrated a secure and user-friendly payment system, Cashfree, into Tribe’s customized booking portal which made the process seamless. Students could pay for their accommodation online, with multiple payment options, with high security. The streamlined payments improved efficiency and reduced manual effort in tracking and maintaining finances.650+
Payments collected on time
We have built an engaged community of students because of the app developed by MonkSpaces.Ai. Students engage with each other, book common facilities, plan meet ups, and much more through this. Our tenant NPS has gone up significantly!
